Marketing strategy for a SaaS product

Based on 15 years of experience with over 300 startups

Most SaaS startups do not have a marketing strategy. They have a collection of activities: some ads, some LinkedIn posts, a half-finished blog, maybe some cold emails. Each one started because someone suggested it, not because it was part of a plan.

A real strategy answers a small number of questions in a specific order: who exactly are you trying to reach, what do they need to hear, where can you reach them, and how do you turn their attention into revenue? If any of those answers are unclear, the activities built on top of them will underperform.

After working with over 300 startups, the pattern is consistent. The startups that grow have a clear sequence. The startups that stall have a list of tactics. Here is the sequence.

Step 1: Define who you are for and why they should care

Strategy starts with a decision most founders avoid: choosing one specific audience and one specific problem. That feels limiting. In practice, it is what makes everything else work. Your messaging gets clearer. Your channels get cheaper. Your conversion rate goes up. Without that specificity, every marketing decision becomes a guess.

Step 2: Validate your positioning through direct conversations

A positioning statement written in a conference room is a hypothesis. It becomes a strategy only after real buyers confirm it. Talk to 10 to 20 people in your target audience. Learn how they describe the problem, what they have tried, and what would make them switch. That feedback shapes your website, your ads, and your outreach. Without it, your strategy is built on assumptions.

Step 3: Start where people are already searching for a solution like yours

The highest-converting marketing channels are the ones where your buyers are already looking. Someone searching "project management for construction teams" has the problem, knows it, and is ready to evaluate. Converting that person is much easier than convincing someone who was not thinking about the problem.

Google Ads and software directories put you in front of these people immediately. They also give you the clearest data: cost per customer, which messages work, and which audiences convert. That data becomes the baseline against which you measure every other channel you add later. Start here before expanding into channels where you have to create demand from scratch.

Step 4: Build the system that converts attention into revenue

A channel that drives traffic to a page that does not convert is a waste of budget. Your strategy needs to connect every step: the channel brings the right visitor, the landing page converts them to a signup, the onboarding emails activate them, and the trial-to-paid sequence converts them to a paying customer. Each link in that chain has a measurable conversion rate. Your strategy improves by finding the weakest link and fixing it first.

Step 5: Expand into channels that compound over time

Once your first channel produces predictable results and your conversion chain works, add a second layer. Content marketing, SEO, community presence, and email nurture are slower to produce results but compound over months. They reduce your cost per customer over time and keep you visible to the 95% of your market that is not actively searching today.

The mistake is starting here. These channels work best when the foundation is already solid, and you have the customer data, testimonials, and messaging clarity that only come from the earlier steps.

About the author

Wilhelm (Will) Laubach is a SaaS marketing specialist with over 15 years of experience.

He helps early-stage SaaS founders figure out what actually works for growth at their stage and skip everything that does not.

He also runs a YouTube channel with 10,000+ subscribers, where he interviews founders and experts about what actually drives growth at the early stage. These guides draw on both his client work and those conversations.

Some of the SaaS startups we worked with:

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How to define your positioning so every channel works harder

How to choose, test, and scale the right acquisition channels

How to build a conversion system from landing page to paying customer

How to expand into channels that compound over time


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